{"id":2048,"date":"2020-05-11T02:30:14","date_gmt":"2020-05-11T02:30:14","guid":{"rendered":"http:\/\/localhost\/theratio\/?page_id=2048"},"modified":"2022-03-25T11:23:40","modified_gmt":"2022-03-25T11:23:40","slug":"areadocliente","status":"publish","type":"page","link":"https:\/\/urbanizadz.com.br\/areadocliente\/","title":{"rendered":"\u00c1rea do Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2048\" class=\"elementor elementor-2048\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-22930bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22930bc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-681f505 ot-flex-column-vertical\" data-id=\"681f505\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-7645202 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7645202\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c069018 ot-flex-column-vertical\" data-id=\"c069018\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20f145d elementor-widget elementor-widget-text-editor\" data-id=\"20f145d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.6 - 28-02-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"lines sub_title text-center\"><p>Fa\u00e7a download do material de <strong>Orienta\u00e7\u00e3o aos Propriet\u00e1rios<\/strong> para iniciar sua constru\u00e7\u00e3o.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8cda21e ot-column-items-center ot-flex-column-vertical\" data-id=\"8cda21e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7ecbfd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e7ecbfd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/urbanizadz.com.br\/wp-content\/uploads\/2022\/03\/orientacoes-dz-digital.pdf\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-sm elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5f2cf3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f2cf3e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24ff1bf ot-flex-column-vertical\" data-id=\"24ff1bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6fcb1c theratio-align-center elementor-widget elementor-widget-iheading\" data-id=\"e6fcb1c\" data-element_type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ot-heading is-dots\">\r\n\t        \t            <span>[ perguntas frequentes ]<\/span>\r\n\t        \t        <h2 class=\"main-heading\">Tire suas d\u00favidas<\/h2>\r\n\t        \t    <\/div>\r\n\t    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d7c72 elementor-widget elementor-widget-iaccordions\" data-id=\"f2d7c72\" data-element_type=\"widget\" data-widget_type=\"iaccordions.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"ot-accordions\">\r\n\t\t\t\t\t\t<div class=\"acc-item\">\r\n\t\t\t\t<div class=\"acc-toggle flex-middle\" data-default=\"yes\" >01. Pagamentos \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><svg class=\"e-font-icon-svg e-fas-plus\"><use xlink:href=\"#fas-plus\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><svg class=\"e-font-icon-svg e-far-window-minimize\"><use xlink:href=\"#far-window-minimize\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t<p><strong>Preciso alterar meu endere\u00e7o de cobran\u00e7a, como devo proceder?<\/strong><\/p><p>Entre em contato pelo nosso whatsapp<strong><a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\" target=\"_blank\" rel=\"noopener\"> (51) 9882-0541<\/a><\/strong> e aguarde nossa confirma\u00e7\u00e3o de altera\u00e7\u00e3o. O atendimento \u00e9 feito de segunda a sexta das <strong>8:00 \u00e0s 12:00<\/strong>. Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 1 dia \u00fatil. Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone <strong>(51) 3664-3005<\/strong>.<\/p><p><strong>Esqueci de pagar o boleto e agora est\u00e1 vencido, como fa\u00e7o para pagar?<\/strong><\/p><p>O boleto vencido tem at\u00e9 <strong>5 dias<\/strong> de toler\u00e2ncia depois do vencimento. Ap\u00f3s este per\u00edodo, solicite a segunda via de boleto atrav\u00e9s dos links: <a href=\"http:\/\/www.sicoob.com.br\/segunda-via-de-boleto\">http:\/\/www.sicoob.com.br\/segunda-via-de-boleto<\/a> ou <a href=\"https:\/\/www.sicredi.com.br\/segundaviaboleto\/ .\" data-wplink-url-error=\"true\">https:\/\/www.sicredi.com.br\/segundaviaboleto\/<\/a> .<\/p><p>Em caso de d\u00favidas, voc\u00ea tamb\u00e9m pode solicitar atrav\u00e9s do nosso whatsapp <strong><a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\" target=\"_blank\" rel=\"noopener\">(51) 9882-0541<\/a><\/strong>. Seu boleto ser\u00e1 recalculado e enviado novamente para voc\u00ea. Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone<strong> (51) 3664-3005<\/strong>. O atendimento pelo whatsapp \u00e9 feito de segunda a sexta das <strong>8:00 \u00e0s 12:00<\/strong>.<\/p><p><strong>Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 1 dia \u00fatil.<\/strong><\/p><p><strong>N\u00e3o recebi meu boleto para pagamento da parcela, como fa\u00e7o para pagar?<\/strong><\/p><p>Entre em contato pelo whatsapp <a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\" target=\"_blank\" rel=\"noopener\">(51) 9882-0541<\/a> e atualize o seu cadastro conosco. O atendimento, pelo whatsapp, \u00e9 feito de segunda a sexta das <strong>8:00 \u00e0s 12:00.<\/strong> Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 1 dia \u00fatil.<\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"acc-item\">\r\n\t\t\t\t<div class=\"acc-toggle flex-middle\"  >02. Quita\u00e7\u00e3o e\/ou Antecipa\u00e7\u00e3o \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><svg class=\"e-font-icon-svg e-fas-plus\"><use xlink:href=\"#fas-plus\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><svg class=\"e-font-icon-svg e-far-window-minimize\"><use xlink:href=\"#far-window-minimize\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t<p><strong>Como fa\u00e7o para antecipar a quita\u00e7\u00e3o do meu contrato? para gerar novos boletos<\/strong><\/p><p>Entre em contato pelo whatsapp<strong> <a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\" target=\"_blank\" rel=\"noopener\">(51) 9882-0541<\/a>,<\/strong> retornaremos com mais informa\u00e7\u00f5es. O atendimento \u00e9 feito de segunda a sexta das <strong>8:00 \u00e0s 12:00<\/strong>. Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 <strong>1 dia \u00fatil<\/strong>. Caso n\u00e3o tenha retomo, por favor entre em contato fone <strong>(51) 3664-3005.<\/strong><\/p><p><strong>Caso eu queira antecipar o pagamento das parcelas, como fa\u00e7o?<\/strong><\/p><p>Solicite os valores e\/ou parcelas que deseja antecipar, atrav\u00e9s do nosso <a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\">whatsapp (51) 9882-0541<\/a>, retornaremos com mais informa\u00e7\u00f5es. O atendimento \u00e9 feito de <strong>segunda a sexta<\/strong> das<strong> 8:00 \u00e0s 12:00<\/strong>. Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 <strong>1 dia \u00fatil.<\/strong> Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone <strong>(51) 3664-3005<\/strong><\/p><p><strong>Como fa\u00e7o para saber meu saldo devedor?<\/strong><br \/>Solicite o extrato do saldo devedor atrav\u00e9s do nosso whatsapp <a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\"><strong>(51) 9882-0541,<\/strong><\/a> retornaremos com mais informa\u00e7\u00f5es. O atendimento \u00e9 feito de <strong>segunda a sexta<\/strong> das <strong>8:00 \u00e0s 12:00<\/strong>. Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 <strong>1 dia \u00fatil<\/strong>. Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone<strong> (51) 3664-3005.<\/strong><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"acc-item\">\r\n\t\t\t\t<div class=\"acc-toggle flex-middle\"  >03. D\u00edvida \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><svg class=\"e-font-icon-svg e-fas-plus\"><use xlink:href=\"#fas-plus\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><svg class=\"e-font-icon-svg e-far-window-minimize\"><use xlink:href=\"#far-window-minimize\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t<p><strong>Tenho parcelas vencidas, como fa\u00e7o para quit\u00e1-las?<\/strong><\/p><p>Solicite atrav\u00e9s do nosso whatsapp <a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\"><strong>(51) 9882-0541,<\/strong><\/a> retornaremos com mais informa\u00e7\u00f5es. O atendimento \u00e9 feito de<strong> segunda a sexta<\/strong> das <strong>8:00 \u00e0s 12:00<\/strong>. Sua solicita\u00e7\u00e3o ser\u00e1 atendida em at\u00e9 <strong>1 dia \u00fatil.<\/strong> Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone (51) <strong>3664-3005.<\/strong><\/p><p><strong>Como fa\u00e7o para saber os d\u00e9bitos de IPTU do meu terreno?<\/strong><\/p><p>Voc\u00ea poder\u00e1 saber o valor da d\u00edvida no site da Prefeitura onde situa-se o lote adquirido, com a inscri\u00e7\u00e3o imobili\u00e1ria do seu lote, que consta nos anexos do contrato. <strong><a href=\"https:\/\/egov.betha.com.br\/cdweb\/03114225\/contribuinte\/con_situacaocontribuinte.faces\">Passo de Torres, <\/a><a href=\"http:\/\/www.trescachoeiras.rs.gov.br\/iptu\/\">Tr\u00eas Cachoeiras<\/a><\/strong><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"acc-item\">\r\n\t\t\t\t<div class=\"acc-toggle flex-middle\"  >04. Transfer\u00eancia e\/ou Venda \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><svg class=\"e-font-icon-svg e-fas-plus\"><use xlink:href=\"#fas-plus\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><svg class=\"e-font-icon-svg e-far-window-minimize\"><use xlink:href=\"#far-window-minimize\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t<p><strong>Quitei meu lote, mas n\u00e3o transferi, agora vendi para um terceiro, como fa\u00e7o para transferir para o novo propriet\u00e1rio?<\/strong><\/p><p>Entre em contato pelo whatsapp, <a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\"><strong>(51) 9882-0541<\/strong><\/a>, retornaremos com mais<br \/>informa\u00e7\u00f5es. O atendimento \u00e9 feito de <strong>segunda a sexta<\/strong> das <strong>8:00 \u00e0s 12:00<\/strong>. Iremos retornar com os procedimentos para a transfer\u00eancia da cess\u00e3o de direitos. Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone <strong>(51) 3664-3005<\/strong>.<\/p><p><strong>Posso vender meu lote transferindo a d\u00edvida para quem comprar?<\/strong><\/p><p>Sim, entre em contato pelo whatsapp<a href=\"https:\/\/api.whatsapp.com\/send?phone=555198820541&amp;text=Contato%20atrav%C3%A9s%20do%20site\"> <strong>(51) 9882-0541<\/strong><\/a>, iremos retornar com os procedimentos para a transfer\u00eancia da cess\u00e3o de direitos. O atendimento \u00e9 feito de <strong>segunda a sexta<\/strong> das <strong>8:00 \u00e0s 12:00<\/strong>. Caso n\u00e3o tenha retorno, por favor entre em contato pelo fone <strong>(51) 3664-3005.<\/strong><\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"acc-item\">\r\n\t\t\t\t<div class=\"acc-toggle flex-middle\"  >05. Venda de Lote \r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"down\"><svg class=\"e-font-icon-svg e-fas-plus\"><use xlink:href=\"#fas-plus\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t<span class=\"up\"><svg class=\"e-font-icon-svg e-far-window-minimize\"><use xlink:href=\"#far-window-minimize\" \/><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t<p><strong>Como fa\u00e7o para iniciar a constru\u00e7\u00e3o no meu lote?<\/strong><\/p><p>A autoriza\u00e7\u00e3o de constru\u00e7\u00e3o \u00e9 liberada somente quando a <strong>D&amp;Z<\/strong> conclui a obra e faz a entrega do Empreendimento para a Munic\u00edpio. Ap\u00f3s o t\u00e9rmino, procure um profissional habilitado para receber orienta\u00e7\u00f5es sobre licenciamento de constru\u00e7\u00e3o<\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t    <\/div>\r\n\r\n\t    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f98f525 elementor-widget elementor-widget-spacer\" data-id=\"f98f525\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fa\u00e7a download do material de Orienta\u00e7\u00e3o aos Propriet\u00e1rios para iniciar sua constru\u00e7\u00e3o. DOWNLOAD [ perguntas frequentes ] Tire suas d\u00favidas 01. Pagamentos Preciso alterar meu endere\u00e7o de cobran\u00e7a, como devo proceder? Entre em contato pelo nosso whatsapp (51) 9882-0541 e aguarde nossa confirma\u00e7\u00e3o de altera\u00e7\u00e3o. O atendimento \u00e9 feito de segunda a sexta das 8:00 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2048","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/pages\/2048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/comments?post=2048"}],"version-history":[{"count":68,"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/pages\/2048\/revisions"}],"predecessor-version":[{"id":6125,"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/pages\/2048\/revisions\/6125"}],"wp:attachment":[{"href":"https:\/\/urbanizadz.com.br\/dz-json\/wp\/v2\/media?parent=2048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}